Blog Archives

Simple personalisation ideas using XM Cloud

Before jumping into Sitecore CDP/ Personalize, those editors using XM Cloud Pages are able to use a Personalize “lite” feature. This is a great introduction to the world of personalisation to showcase how the tool works, but also to see

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Posted in Personalisation, Sitecore

Creating personalised experiences using Sitecore (Personalize and CDP)

This October both James Darall and myself took the stage at the annual Sitecore Symposium. Our talk was on how you too can be successful personalising using Sitecore CDP (Customer Data Platform) This post specifically is to talk through one

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Posted in Personalisation, Sitecore

Planning for Personalisation

Recently both my colleague James Darrell and myself spoke at SUCGON 2022, showing attendees 5 real word examples of how to use Sitecore CDP & Personalize tools.  Rather than talking through the examples using a vanilla sandbox environment we wanted

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Posted in Personalisation, Sitecore

Preparing for Sitecore personalisation? – Three steps to make your personalisation tests effective

The Engagement Value Scale cc Sitecore

For those wishing to personalise digital services, we often refer to three methods; rule-based personalisation (eg a linear match – if we see this then show that), pattern-based personalisation (eg a combination of activities and/ or behaviors) and AI-based personalisation.

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Posted in Personalisation, Sitecore, Uncategorized

Scaling the experience

Scaling the experience slidedeck new version

Over the last 6 months I  have been presenting and discussing the digital evolution of LJMU Digital Services at the Sitecore Symposium, several Sitecore user groups and the eMetrics conference. Part of the journey, explained in the slide below, shows how digital

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Posted in General Advice, Insights

Sitecore Rule Set Editor – Full list of conditions

Sitecore Rules Set Editor

I thought it would be worth documenting the full set of conditions available in the Rule Set Editor. More often than not, like anything in life really, we all tend to focus on one or several rules to utilise for

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Posted in Personalisation, Sitecore
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